harlyy

The Guest Feedback Software for Multi-Unit Restaurants

Personalised surveys for every guest

Reach out to unhappy guests instantly

Access detailed analytics & track trends

Automate Customer Support & Guest Recovery

Trusted by Major International Chains

Real results from industry leaders

OD
55 stores
18% NPS ↑
https://www.linkedin.com/favicon.ico

Affan Ather

Head of Marketing

Harlyy is the single most important tool in our tech stack. The price point is an absolute bargain.

2,000+ guests recovered /month
OD
Dunkin
21 stores
26% NPS ↑
https://www.linkedin.com/favicon.ico

Abdul Rafay Sheikh

Chief Commercial Officer

Coming Soon

1.2★ increase on Google /year
Dunkin
Domino's
71 stores
11% NPS ↑
https://www.linkedin.com/favicon.ico

Salman Sadruddin

Deputy Head of IT

Harlyy’s actionable insights and reporting is truly next level. We’ve literally seen our brand improve overall quality overnight and you can tell that this team wants to win more than anyone else.

$42,000 recovered /month
Domino's
Tim Hortons
17 stores
28% NPS ↑
https://www.linkedin.com/favicon.ico

Adnan Bhatti

Head of Operations

We can now fix issues before a guest even leaves, and I see their whole expression shift. That instant impact alone makes the software worth its weight in gold!

0.8★ increase on Google /year
Tim Hortons
Burger Lab
24 stores
16% NPS ↑
https://www.linkedin.com/favicon.ico

Ali Kamal

Head of Operations

Every training session is driven by real data from the platform. These guys are simply the best tech vendor we have ever worked with!

1.3★ increase on Google /year
Burger Lab
Cheezious
52 stores
35% NPS ↑
https://www.linkedin.com/favicon.ico

Umer Farooq

Executive Director

The team’s brilliance is clearly reflected in the product. They have changed the game and have never once felt like an external vendor to us.

30,000 guests recovered /month
Cheezious
OD
55 stores
18% NPS ↑
https://www.linkedin.com/favicon.ico

Affan Ather

Head of Marketing

Harlyy is the single most important tool in our tech stack. The price point is an absolute bargain.

2,000+ guests recovered /month
OD
Dunkin
21 stores
26% NPS ↑
https://www.linkedin.com/favicon.ico

Abdul Rafay Sheikh

Chief Commercial Officer

Coming Soon

1.2★ increase on Google /year
Dunkin
Domino's
71 stores
11% NPS ↑
https://www.linkedin.com/favicon.ico

Salman Sadruddin

Deputy Head of IT

Harlyy’s actionable insights and reporting is truly next level. We’ve literally seen our brand improve overall quality overnight and you can tell that this team wants to win more than anyone else.

$42,000 recovered /month
Domino's
Tim Hortons
17 stores
28% NPS ↑
https://www.linkedin.com/favicon.ico

Adnan Bhatti

Head of Operations

We can now fix issues before a guest even leaves, and I see their whole expression shift. That instant impact alone makes the software worth its weight in gold!

0.8★ increase on Google /year
Tim Hortons
Burger Lab
24 stores
16% NPS ↑
https://www.linkedin.com/favicon.ico

Ali Kamal

Head of Operations

Every training session is driven by real data from the platform. These guys are simply the best tech vendor we have ever worked with!

1.3★ increase on Google /year
Burger Lab
Cheezious
52 stores
35% NPS ↑
https://www.linkedin.com/favicon.ico

Umer Farooq

Executive Director

The team’s brilliance is clearly reflected in the product. They have changed the game and have never once felt like an external vendor to us.

30,000 guests recovered /month
Cheezious

And thousands more

*not for show. they’re actually collecting guest data right now

Caffe Praha
Tim Hortons
Cheezious
Hardees
Xanders
Aylanto
Delish
NY212
Brim
Daily Deli
steakA way
Paul

1000+

Restaurants

5M+

Data Points Collected

$1M+

Revenue Recovered

98%

Client Retention

Problems

Guest feedback won't help you improve your operations if you...

Use a one-size-fits-all survey for every brand

Reach out to guests manually after they have already left negative reviews online

Don’t track trends by time, department, or location to give actionable insights

Introducing Harlyy

The adaptable feedback system tailored to each restaurant's unique needs.

Deliver personalized surveys for every guest

Collect specific data with surveys that adapt to each guest's response, making them short, convenient, and actionable.

Reach out to unhappy guests instantly

Real-time alerts notify team leaders before unhappy guests leave negative reviews online, allowing quick fixes and increasing guest retention.

Access detailed analytics on one centralized dashboard

Use filters to track trends by time, locations and department to understand guests' needs, increase satisfaction and make data-driven decisions.

Automate Customer Support & Guest Recovery

Win back guests by tracking recovery timelines and automatically sending apologies, rewards, and incentives, which improves revenue and customer retention.

Here's why Restaurants love us

Bilal Zahid

Bilal Zahid

Marketing Specialist, Caffe Praha

Now, with Harlyy’s automated system, we save roughly 10 hours a week , allowing us to focus more on serving our customers and improving our overall efficiency.

Asshad Zeeshan

Asshad Zeeshan

Lead Operations, NY-212

Working with Team Harlyy has been an incredible experience , providing deep insights into our customer experience and enabling data-driven improvements in our service and quality .

Anas Zavery

Anas Zavery

Director, Melbrew Coffee

Wonderful product! I just went through the comments as well, which customers have left. Seems to be an absolute amazing tool .

Asad Vayani

Asad Vayani

CEO, Adobo Mexican Grill

Harlyy has already helped improve our operations! I'm honestly so impressed with the adaptive solution and the team’s execution!

Osama Asif

Osama Asif

CMO - Siroc

I have never seen anyone else add features as fast as this team . If you're looking for a way to make your restaurant more efficient and organized, Harlyy is the perfect solution.

Hassaan

Hassaan

Director, Grooves Coffee Bar

Their website makes looking at insights and getting valuable feedback very easy . Definitely recommend Harlyy if any restaurant wants to make data driven decisions .

Our clients have seen...

23x

more actionable feedback

16x

retained customers.

98%

reply rate to unhappy guests.

110+

Metrics/surveys.

Request your free demo today!

Join hundreds of multi-unit restaurants using Harlyy daily to turn actionable guest feedback into revenue.

harlyy

Our mission is to empower restaurants & cafes to enhance quality through a tailored, brand specific feedback system.

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